FAQ Design options / Ordering your doors
Can I design my kitchen myself?
Absolutely, most clients do! Click here for their free and amazingly easy-to-use Kitchen Planner. We recommend you design with cabinet fronts, even though you will be using our fronts, as it helps you know what doors and parts you need. Once your design is complete, go to our Kitchen Shop to order your orders.
Can I work with other design programs or an architect?
Yes, we some people us Google Sketch-up or architectural drawings as long as elevations with dimensions are included, you can easily match your door needs and create your online cart.
If I modify a cabinet, can you make me a custom door/drawer size?
It really depends on the cabinet in question. Consult a Sales Associate for details. We can make custom sizes, but the client is 100% responsible for the required dimensions and we do not drill these pieces. You can order custom pieces here.
What if I've got a kitchen/bathroom from another company. Can you make doors for that?
Sorry, we only support the Ikea system.
Do you offer custom cabinets?
We do not.
What if I want something really custom? Can you send me unfinished parts that match the rest of the kitchen so I can find someone local to make the piece??
Nothing stops a customer from ordering panels, but once a piece is used in a way that is inconsistent with its intended use - like using a door or panel as a table-top or counter surface - the warranty is voided.
My layout is complete, what's next?
Once your layout is complete, go to our kitchen shop and begin building your cart with our door fronts. We recommend you search by Door/Drawer Combos, since you can order by cabinet configurations, saving you time and money.
We also offer a "Create Your Cart" option, where for $99 we will take your plans and create your cart for you. If this sounds like it's for you, click here to find out more.
What is the lead-time on orders?
Our lead times can be found here.
Can my order be expedited?
Yes, depending on the material, orders can be expedited for an additional cost. Reach out to us at firstname.lastname@example.org for details.
How much is shipping?
Shipping can vary depending on size, weight and location of your order. Please click here to see shipping costs depending on location.
What payment options do you offer?
We accept all major credit cards, Paypal, and monthly financing via Bread. More Details.
Will there be sales tax on my order?
If you live in California, New York, Illinois or Minnesota you will be charged applicable sales tax because we have physical presence in these states. If you live elsewhere, you will not be charged sales tax.
What if I need to change my order?
Our most up to date information regarding order changes and edits can be found here.
What if I want to cancel my order?
Our cancellation policy can be found here.