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Our warranty is valid only in the 48 contiguous United States and District of Columbia. It is NOT valid in Alaska, Hawaii, or other countries. If the purchaser lives in a US area where our warranty is valid, Semihandmade will pay for the cost of shipping the replacement product/part to the purchaser through a method of our choosing. If Semihandmade determines that the product is NOT covered by our warranty, the purchaser will have the option to pay for the repair or replacement (if the product can be repaired/replaced), and the purchaser will also be responsible for the cost of shipping the repaired product.

Our warranty does not cover defects caused by misuse, abuse, negligence, alterations, abnormal environmental conditions, improper storage and handling, installation, or poor and improper finishing by the original purchaser. Our warranty also does not cover any drilling, painting, or installation costs incurred with either the original order or remakes. 

If you ordered in or before 2018, your products are under a two-year warranty. Please reference your original contract for any questions.

Still have questions?

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