Return policy

Doors Fronts, Floating Shelves and other parts

Your Semihandmade order is considered final once placed. Because our manufactured products – including, but not limited to, doors, drawer faces, panels, trim, floating shelves and bookcases - are made-to-order, we do not accept returns. This includes all kitchen orders (Sektion, Akurum), bathroom orders (Godmorgon), media orders (Besta), miscellaneous parts and floating shelves. We will, however, fix or replace any manufacturer-related imperfection if a claim is made at within three business days of the customer receiving his/her order.

Decorative Hardware 

To return Decorative Hardware (excluding Sarah Sherman Samuel hardware), you must contact us at within 30 days of receiving the product. Please note customers are responsible for all shipping costs, and materials must be returned unused, unopened, and in original condition.

Sarah Sherman Samuel / Park Studio Hardware

Because of the handmade and unfinished nature of the Sarah Sherman Samuel's hardware options, we can only offer returns on unopened packages.